In this lesson,
we're going to learn about Governance Frameworks.
Governance Frameworks are used to establish
structured guidelines and best practices
for managing and aligning information technology operations
with business goals,
while still ensuring proper risk management and compliance.
In this lesson, we're going to explore
two governance frameworks,
the Control Objectives for Information
and Related Technologies or COBIT,
and the Information Technology
Infrastructure Library or ITIL.
COBIT focuses on information technology
or IT governance and management
from a manager's perspective.
It helps managers align IT processes
with business objectives, ensuring effective risk management
and maintaining regulatory compliance.
ITIL focuses on IT service management
from an operational perspective,
and is centered around how IT services are delivered.
It provides employees best practices
for delivering and managing IT services
in a way that meets business requirements.
Directly comparing the two,
COBIT is a governance framework
focused on aligning IT processes with business objectives,
ensuring risk management and compliance.
ITIL is a service management framework
that provides best practices for delivering
and optimizing IT services to meet business requirements.
Let's look at both of these frameworks in more detail.
First, we have COBIT.
COBIT stands for the Control Objectives
for Information and Related Technology.
It's a security development framework
that divides IT into four domains.
These domains are Plan and Organize,
Acquire and Implement, Deliver and Support,
and Monitor and Evaluate.
Each of these domains is then broken down into processes,
such as defining a strategic plan
and ensuring system security.
Each of the four domains has between four
and 13 processes associated with it,
for a total of 34 processes.
To use COBIT,
an organization starts by defining its strategic goals
and identifying key business objectives
that its IT processes should support.
Next, the organization evaluates its current IT practices,
processes and systems to identify gaps in governance,
risk management and compliance.
COBIT provides detailed controls within its four domains
to address gaps that are identified.
Companies can then implement the recommended processes
from COBIT to improve IT governance.
This ensures its IT operations
align with business objectives
to manage risk and maintain regulatory compliance.
Then, continuous monitoring and evaluation
using COBIT's metrics takes place.
This helps maintain effectiveness
and drive ongoing improvements in IT governance.
Second, we have ITIL.
ITIL stands for
Information Technology Infrastructure Library,
and it is the world's most widely adopted
IT service management framework.
While ITIL is not strictly a security-focused framework,
it includes information security management
as one of its 34 practices,
ensuring that security is integrated
into broader IT service delivery.
ITIL is primarily used by IT operations teams
to improve service quality,
align IT services with business needs,
and ensure consistent, reliable service management.
ITIL is particularly effective
in organizations that use agile development processes,
and it integrates smoothly with DevOps
and DevSecOps environments,
promoting collaboration between development,
operations and security teams.
In large enterprises, especially Fortune 500 companies,
ITIL is a standard,
and it would be rare to work in such an environment
without encountering ITIL as a critical part
of the IT operations management.
Because ITIL is so often used,
Dion Training teaches a full line
of ITIL certification courses
to help you earn certifications such as,
ITIL 4 Foundation Certified Professional,
ITIL Managing Professional, or ITIL Strategic Leader.
If you're interested in learning more about these,
just visit the website at diontraining.com.
So, remember, governance frameworks help organizations
manage IT operations to meet business goals, reduce risks,
and ensure compliance with regulations.
The two frameworks we have addressed are COBIT and ITIL.
COBIT, or the Control Objectives
for Information and Related Technologies
focuses on aligning IT processes with business objectives,
managing risks, and maintaining compliance.
ITIL, or the Information Technology Infrastructure Library
provides best practices
for delivering and managing IT services
to meet business needs.
This is to say that COBIT emphasizes IT governance,
while ITIL is centered on IT service management.
In the end, both frameworks are crucial
for improving IT operations,
and ensuring they align with business goals.