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Hi guys.

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Welcome to this session.

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So in this session we want to discuss about chat bots.

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What are chat bots and why they're important for our business.

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So chat bots are basically going to be a messaging system and automated chats which has the purpose

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of helping your clients, selling your products and promoting your brand all the time.

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So they are going to be an automated chatting service, which you can install on your platform, on

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your website, on different products which you may have, where people would be able to go ahead and

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interact with your chatbot while you are not there.

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So you can program it in such a manner that it can answer certain queries which people might have related

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to your products and services.

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So in such a way, what happens is you would not need to be there to yourself.

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Reply to those chat messages.

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This bot can do that job for you and saves you that time.

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So chat bots turns out to be really effective way of communicating with your with your customers on

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a regular basis all the time.

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And this really helps to provide a good support system for your business.

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Now there are different ways you can, Are places where you can install chat bots so you can do it on

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your Facebook messenger.

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So where you can set up the chat bot and any people, any person who is coming to your Facebook page

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and sends you a message on your Facebook messenger, the chat bot can reply to those.

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Similarly on Instagram messages as well.

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You can implement this to answer a number of queries which you get on your Instagram page.

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Similarly, chat bots can be created for SMS sending.

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You can send SMSes as a blast to a lot of you of your users, and also it can be done in WhatsApp as

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well, which is an another automation SMS automation platform.

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So where as well chatbots can be implemented.

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So there are a lot of use cases and benefits of chat bots, which can really help to give a good user

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experience to our customers.

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I hope this makes sense.

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You understand this in the coming videos.

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We'll see practically as well what AI tools you can use in the chat bots category, which can really

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help in generating a decent amount of revenue for our businesses.

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Thank you so much guys for listening in to this, and I will see you in the next video.